KB DIGITAL STORE — PRIVACY POLICY

Effective Date: September 23, 2026

Website: https://kbdigitalstore.com/

KB Digital Store (“we”, “our”, “us”, or “KB Digital Store”) operates an online digital products store offering digital products such as spreadsheets, templates, guides, software/tools, creative assets, and other downloadable products.

This Privacy Policy explains what information may be collected when you create an account, place an order, make a payment, download a purchased product, or use our website, how that information is used, and how it may be handled by service providers necessary to operate the website.

We aim to collect and use only the information reasonably necessary to provide our services, manage customer accounts, process orders and payments, provide purchased digital products, provide customer support, maintain website security, and comply with applicable legal requirements.

1. INFORMATION WE COLLECT

Depending on how you use KB Digital Store, we may collect information necessary to create and manage your account, process your order, provide purchased products, and provide customer support.

A. CUSTOMER ACCOUNT INFORMATION

When you create a customer account on KB Digital Store, the account may contain:

• First name
• Middle name, if provided
• Last name
• Email address
• Password

Your password is used to protect your account. The website administrator cannot view your actual account password in readable plain-text form.

If you forget your password, you can use the available password-reset process to create a new password.

B. INFORMATION PROVIDED DURING CHECKOUT

When you purchase a product, you may provide information required to process your order, including:

• Name
• Email address
• Billing address, if requested and provided
• Phone number, if requested and provided
• Country or region
• City or state
• Postal or PIN code
• Other billing information requested by the checkout process

The information you provide during checkout may be associated with your order so that we can process and maintain the transaction and provide the purchased product.

C. ORDER INFORMATION

When you place an order, our website may retain information related to the transaction, including:

• Customer name
• Customer email address
• Billing information provided during checkout
• Phone number provided during checkout
• Product purchased
• Quantity of product purchased
• Order amount
• Order date
• Order status
• Payment method or transaction information necessary to identify and process the order

This information is used to maintain order records, process transactions, provide purchased products, provide customer support, and manage legitimate business and legal requirements.

2. PASSWORD INFORMATION

Your account password is not available to the website administrator as a readable plain-text password.

KB Digital Store does not intentionally provide administrators with access to customers’ actual passwords.

Customers should never share their account password with KB Digital Store staff or with any other person.

If you forget your password, you should use the website’s password-reset process instead of sending your password to us.

3. PAYMENT INFORMATION

KB Digital Store uses third-party payment services, including PayU and PayPal, for applicable payment transactions.

Payment information required to process a transaction may be handled directly by the relevant payment provider.

KB Digital Store’s WordPress/WooCommerce customer account system does not provide the administrator with the customer’s full card number or CVV as readable customer-account information.

We do not ask customers to send their card number, CVV, banking password, UPI PIN, OTP, or other confidential payment credentials to us through email, chat, or other direct communication.

Payment providers may process payment information according to their own terms and privacy policies.

4. GOOGLE SIGN-IN

KB Digital Store may provide Google Sign-In as an optional method for creating or accessing a customer account.

When a customer chooses to use Google Sign-In, authentication is handled through Google.

KB Digital Store does not receive or store the customer’s Google account password.

Information made available through the Google authentication process, such as the customer’s name and email address, may be associated with the customer’s KB Digital Store account as necessary to provide the sign-in service.

5. DIGITAL PRODUCT DOWNLOADS

After a successful purchase, the purchased digital product may be made available to the customer’s account.

Customers may access eligible purchased downloads through the website’s download area, including the My Account → Downloads section.

Download access is provided according to the applicable order and payment status.

Download access may be restricted or removed where an order is refunded, cancelled, reversed, identified as fraudulent, or otherwise becomes ineligible for download access, subject to applicable law.

6. HOW WE USE CUSTOMER INFORMATION

We may use customer information for the following purposes:

• Creating and managing customer accounts
• Authenticating customers
• Processing orders
• Processing and confirming payments
• Providing purchased digital products
• Providing download access
• Sending necessary order and account communications
• Providing customer support
• Maintaining transaction records
• Maintaining website functionality
• Protecting the website against unauthorized activity and fraud
• Improving our products and services
• Understanding product-search demand
• Identifying product-demand gaps
• Improving the customer experience
• Complying with applicable legal and regulatory requirements

7. SEARCH AND WEBSITE ACTIVITY

KB Digital Store may record certain website search activity, such as search terms and whether a search produced results.

This information may be used to:

• Improve website search functionality
• Understand which products customers are looking for
• Identify product-demand gaps
• Improve our product catalogue
• Plan future products
• Improve the customer experience

Ordinary store-search activity is not intentionally used to determine or infer sensitive personal characteristics of customers.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies that are necessary for website functionality, including:

• Customer login
• Shopping cart functionality
• Checkout functionality
• Account sessions
• Security
• Website settings
• Other necessary website functions

Third-party services used by the website may also use cookies or similar technologies according to their own policies.

9. INFORMATION SHARING

We do not sell customer personal information as a product.

Information may be processed by third-party service providers when necessary to operate the website and provide requested services.

These service providers may include:

• Payment providers such as PayU and PayPal
• Website hosting and infrastructure providers
• Authentication providers such as Google when Google Sign-In is used
• Security and technical service providers required to operate and protect the website

Information shared with a service provider should be limited to information reasonably necessary for the relevant service.

10. PAYMENT PROVIDERS

When you choose a payment method, the relevant payment provider may process information required to complete the transaction.

For applicable Indian payment transactions, PayU may process the information necessary for the applicable payment transaction.

For applicable international payment transactions, PayPal may process the information necessary for the applicable payment transaction.

Payment providers operate their own systems and may have separate privacy policies and terms governing their processing of information.

11. CUSTOMER ACCOUNT AND ORDER RECORDS

Customer account information and order information may be stored in the website’s WordPress/WooCommerce systems.

Depending on the information provided by the customer, these records may contain:

• Name
• Email address
• Billing address
• Phone number
• Purchased product
• Quantity purchased
• Order amount
• Order date
• Order status
• Related transaction information

The actual account password is not available to the administrator as readable plain-text information.

12. DATA SECURITY

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, Internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should use a strong password for their account and should not share their password with anyone.

13. DATA RETENTION

Customer and order information may be retained for as long as reasonably necessary for purposes including:

• Maintaining customer accounts
• Providing access to purchased products
• Maintaining order and transaction records
• Customer support
• Security and fraud prevention
• Accounting requirements
• Legal and regulatory requirements

The retention period may vary depending on the type of information and the applicable legal requirements.

14. CUSTOMER PRIVACY REQUESTS

Depending on applicable law, customers may contact us regarding their personal information and may request appropriate assistance relating to:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information where legally applicable
• Account-related privacy requests
• Privacy questions
• Privacy complaints

Some information may need to be retained where required for legal, accounting, security, fraud-prevention, transaction-record, or other legitimate purposes.

15. ACCOUNT DELETION

Customers may contact KB Digital Store to request deletion of their customer account or personal information where applicable.

Deleting an account may affect access to previously purchased digital products.

Certain information may need to be retained where retention is required or permitted by applicable law, including information necessary for transaction records, accounting, security, fraud prevention, or resolving disputes.

16. CHILDREN’S PRIVACY

KB Digital Store is not intentionally designed to collect personal information from children in circumstances where such collection is not permitted by applicable law.

If we become aware of inappropriate collection of a child’s personal information, we will take appropriate steps as required by applicable law.

17. THIRD-PARTY SERVICES AND WEBSITES

Our website may use or connect to third-party services for purposes such as:

• Payment processing
• Google authentication
• Website hosting
• Website security
• Technical infrastructure
• Other necessary website functionality

Third-party services may process information according to their own privacy policies and terms.

Customers should review the applicable third-party privacy policies when using those services.

18. GOOGLE SERVICES

KB Digital Store may use Google services for authentication and other authorized website or administrative functionality.

When Google Sign-In is used by a customer, information necessary for authentication and account creation may be received from Google.

KB Digital Store does not receive the customer’s Google account password through Google Sign-In.

Where applicable, Google services may process information according to Google’s own privacy policies and terms.

19. YOUR RESPONSIBILITIES

Customers are responsible for:

• Providing accurate information when creating an account or placing an order
• Keeping their account password confidential
• Not sharing their account credentials with other people
• Not sharing confidential payment credentials with anyone
• Informing us if they believe their account has been accessed without authorization

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our website, products, payment methods, account system, services, or applicable legal requirements change.

Any updated version will be published on this page with a revised effective date.

Customers are encouraged to review this Privacy Policy periodically.

21. CONTACT US

For privacy questions, account-related privacy requests, or privacy complaints, please contact:

KB Digital Store

Website:
https://kbdigitalstore.com/

Privacy Contact Email:
sushilkameshwar@gmail.com

22. IMPORTANT NOTICE

This Privacy Policy describes the information that may be collected and processed through KB Digital Store based on the services and features currently available on the website.

The information actually provided by a customer may vary depending on whether the customer creates an account, places an order, provides billing information, provides a phone number, uses Google Sign-In, or uses a particular payment method.

KB Digital Store aims to collect and process only information reasonably necessary to provide its services, process transactions, provide purchased digital products, maintain website security, provide customer support, and comply with applicable requirements.

END OF PRIVACY POLICY